STORE POLICY

SHIPPING POLICY

PLEASE ADVISE: DUE TO COVID-19, USPS SHIPPING TRANSIT TIMES HAVE BEEN EXTENDED FOR ALL SERVICES. DELAYS OCCUR. AND ARE OUTSIDE SEVILLE MICHELLE CONTROL. USPS ARE NOT GUARANTEEING THESE UPGRADED SERVICES DURING THIS TIME.

 

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Free USPS Standard Shipping to the U.S. and Canada. Please allow up to 3-5 business days for processing. Shipping times typically take anywhere from 4 to 10 days and packages are not insured. Make sure you are shipping to a secure location. We are not responsible for stolen packages.You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.

Please note that if you do not enter the correct billing address that is on file with your bank, we will not ship your order until further verification is obtained. This is to prevent credit card fraud and protect us and our customers. 

We are not responsible for packages once they have been delivered to your mailbox or left at your address. Please make sure you are shipping to a secure location or upgrade to priority mail shipping.  

We ship worldwide using USPS. USA and Canada receive complimentary shipping. All international rates are automatically calculated by our preferred courier.  We are not responsible for delays or any additional customs charges once the package leaves the US. 

Orders are quickly processed and sent from our locations in Los Angeles and New York City within 3-5 business days (unless stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped.

 

You can email everything@sevillemichelle.com for tracking status update or for any additional information you may need or visit Track My Order for live updates

 

PRIVATE POLICY 

This privacy policy sets out how Seville Michelle uses and protects any information that you provide Seville Michelle. 

Seville Michelle is devoted to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when accessing your account information, you can be assured that such information will only be used in accordance with this privacy statement.  By using or purchasing any product through the Site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, you are not authorized to use the Site.

We obtain most non‐public personal information directly from you or your agents whether in person, by telephone or electronically.

We may obtain the following information in relation to Privacy Policy and our practices regarding the collection and use of information through our website social media, social media:

  • First name and last name 
  • Contact information including home address, email address, business address,
    home/ mobile telephone numbers and business telephone numbers

Seville Michelle has a firm policy of protecting the confidentiality and security of information that we collect. We do not share your non‐public personal information with unaffiliated third parties. Information is only shared with your consent except for the specific purposes below, in accordance with all applicable laws. Please read this policy carefully. It gives you important information about how we handle your personal information.

Seville Michelle reserves the right to change this policy at any time.  If you have any questions regarding this Policy please email everything@sevillemichelle.com